Contacts
To better respond to your request, please ensure you are contacting the appropriate resource:
Bombardier Customer Training
Customer Response Centre
In-Service Engineering
Mobile Repair Team
Parts Logistics
Supplier Liaison
Technical Publications
Warranty Administration
Portal Administration Team
Bombardier Customer Training |
CRJ Series Training
Montreal Training Centre
8575 Cote-de-Liesse Rd
Saint-Laurent, Quebec H4T 1G5
Canada
Tel.: +1 514 344 6620
North America Toll Free: +1 877 551 1550
Fax: +1 514 344 6641
@: training@aero.bombardier.com
www.batraining.com
Dash 8/Q-Series Training
Flight Safety Toronto Learning Centre
95 Garratt Boulevard
Downsview, Ontario M3K-2A5
Canada
Tel.: +1 416 638 9313
Toll Free: +1 877 359 3274
Fax: +1 416 638 3348 |
Customer Response Centre |
CRJ Series Customers
Tel.: +1 514 855 8500 (press 1 for technical assistance)
Fax: +1 514 855 8501
@: thd.crj@aero.bombardier.com
Q-Series Customers
Tel.: +1 416 375 4000 (press 1 for technical assistance)
Fax: +1 416 375 4539
@: thd.qseries@aero.bombardier.com
AOG Spares Ordering
CRJ Series Customers
Tel.: +1 514 855 8500 (press 2)
Q-Series Customers
Tel.: +1 416 375 4000 (press 2)
@: aog@aero.bombardier.com |
In-Service Engineering |
For all technical requests and questions, please contact the Q-Series Technical Help Desk at:
Tel.: 1-416-375-4000
Fax: 1-416-375-4539
@: thd.qseries@aero.bombardier.com |
Parts Logistics |
Customer Account service teams
Team Americas
Tel.: +1 416 375 3700
Fax: +1 416 375 3334
Team Europe
Tel.: +1 416 375 3704
Fax: +1 416 375 3334
Team International
Tel.: +1 416 375 3706
Fax: +1 416 375 3649
Service Bulletin Kit Support:
Tel.: +1 416 375 3920
Fax: +1 416 375 3060
@: sbkits@aero.bombardier.com
Material Return Authorization
@: mra.admin@aero.bombardier.com |
Warranty Administration |
All warranty submissions will be processed through the ‘Online Warranty Claims’ service offered on www.iflybombardier.com |
iflybombardier.com Portal Administration Team |
Website Access
If you forgot your password or if you don't see your proper aircraft information when logged into the site please contact:
North America: 1 855 5 U FIRST (1 855 583 4778)
@: iflybombardier@aero.bombardier.com |