Post Production Services and Support

Dash 8/Q100/200/300 Series Aircraft

At Bombardier, we are committed to providing innovative long-term Aftermarket Services and Support solutions for aircraft that are no longer in production. Bombardier aircraft are designed and built to last and so are our support and services offerings.

As our aircraft have transitioned from being built on the production line to becoming aftermarket aircraft, we recognize that the needs of our customers and aircraft continue to evolve. To ensure we support the evolution of our aircraft over the long term, we are continuously developing competitive and innovative Aftermarket Service and Support solutions. More information on all current support and solutions available for our Aftermarket customers can be found in the Aftermarket Services Brochure.

With Bombardier having delivered the last Dash 8/Q100/200/300 in August 2009 after 25 years of production, the establishment of an Aftermarket team was initiated in order to ensure the long-term service and support of the in-service fleet of close to 600 aircraft. This dedication to our aftermarket customers includes the full suite of services and support available to all Bombardier commercial aircraft customers, regardless of aircraft type. It is extremely important to us that our installed base customers of these rugged aircraft will continue to receive the support and services offered over the past 25 years into the foreseeable future. If you are an operator of these great products and need access to Bombardier, please refer to the contact information below.

For 24/7 assistance contact Customer Response Centre and Spare Parts Order Administration Support.


Customers of the DHC-1 to DHC-7

The responsibility for all support for Bombardier deHavilland DHC-1 through DHC-7 aircraft has been transferred to Viking Air Ltd. Requests for price, delivery and order placement must go directly to Viking Air Ltd.

Viking Air Ltd.,
1959 de Havilland Way,
Sidney, B.C.
V8L 5V5, Canada

Within North America:
Toll Free: 1 800 663 8444

Outside North America:
Toll Free: 1 800 6727 6727
Tel.: 1 250 656 7227
Fax: 1 250 656 06733
@: sales@vikingair.com